Shipping policy

At Belarae, we work hard to ensure your order arrives as quickly and smoothly as possible.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times vary by location, but typically fall within 7–14 business days after your order has shipped.

Please note that shipping times are estimates and may be affected by factors outside our control such as customs delays, carrier issues, or high-volume periods.

Tracking Your Order

Once your order ships, you’ll receive a tracking link via email. Tracking updates may take 24–48 hours to appear after shipment.

You can also track your order anytime through our Track Order page.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout. Belarae is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

Delayed or Lost Packages

If your order appears delayed or hasn’t arrived within the expected timeframe, please contact us at service.belarae@outlook.com and we’ll be happy to help.

Customs & Duties

International orders may be subject to customs fees, duties, or taxes depending on your country. These charges are the responsibility of the customer.